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Dear Infortrend valued customer,

Greetings! We have identified from the provided system S/N that you have purchased the Premium On-Site Service. Here are two important points to bring to your attention:

1. Please refer to your warranty card, which contains the contact phone number and email of our partner in Europe, Stortrec. Kindly reach out to Stortrec initially for preliminary support.

2. SSDs are not covered under the Premium On-Site Service.

Thank you for your understanding and cooperation.